Hosted Call Recording
When industry regulations necessitate recorded phone calls, we’ve got you covered. Remaining legally compliant is vital to your business success, and our Call Recording feature substantially lowers your risk. In addition, our easy-to-use solution improves your customer experience so you can build proactive, powerful consumer relationships. Our cost-effective, user-friendly Hosted Call Recording solution ensures that you have the flexibility, scalability, and compliance coverage you need – with no capital investment in hardware or software.
Call Recording Home Page Dashboard
Advantages:
- Sophisticated Web-based solution for an “always on” experience
- Simple point-and-click user interface
- Hierarchical administrative access structure to help maintain data integrity
- Compatible with different countries and time zones
- Call annotation capabilities for electronic bookmarking
- Automated integration with familiar, non-proprietary system media players
- Privacy features established at the company administration level to monitor sensitive information
- Superior data encryption process results in industry-leading security
Features and Related Solutions: