Every provider will tell you how wonderful their customer support is, how much expertise they have, how they never go down - but take a closer look. There’s a reason why Telovations has emerged as one of the fastest growing companies in America and one of the elite Cloud Communications Companies in the United States. In fact, there are many reasons….
1 Rave-worthy Service through Relationships. In the words of Bob Seger: if you feel like a number then Telovations is for you. The big Telcos don’t even start to pay attention to you until you have 1000 plus employees – and then you get assigned to the junior telephone account manager. At Telovations we offer fanatical customer support to all our customers – you will get to know us by name and probably think we are on your payroll. We have the largest customer service staff to customer ratios in the industry and our customer survey scores show the results. Almost 90% of our customers give us 5 out of 5! It's our commitment to our customers that the last thing they ever need to worry about is their communications services. As our raving customers put it: “We put a face on a faceless industry”.
2 A Network built for real time. The vast majority of hosted voice providers provide service over the public Internet. That’s fine if you are a three person company. But once you start running multiple calls – packets collide and you start having problems. If you value your conversations and want to talk to your customers without worrying about the snap, crackle & pop, then you need a private managed network. That’s what we do. We have one of the most advanced networks in the business resulting in pristine voice quality - every call.
3 Innovation. We are the leaders in “Innovation at the Edge”. Innovation at the Edge means we deliver the ability to leverage our rock-solid Core Network services with innovative applications to meet your business needs. Check out our innovative Mobility Services, Call Center Services, and Application integration that will give you a communications advantage over your competitors.
4 Business Continuity. There are natural disasters and then there are other unpredictable events that disrupt business - like power outages and backhoes.
How many customer calls would you miss if you couldn’t access your building or your business phone system was out for a day or two? Telovations’ hosted voice service in the cloud can automatically re-direct your business numbers to another location so that you stay in business.
5 Flexibility - For every business and budget there's a unique need. That's why we deliver a portfolio of solutions that can be customized to meet your business requirements. Want IVR capability, call recording, custom call flows, application integration? That’s us. Telovations was the first company to launch a next gen app store for companies to extend our platform with a variety of applications written by leading developers.
6 Focus. All we do is Cloud Communications. Carriers and other service providers get only a fraction of their revenue from Cloud services: Cloud PBX, SIP Trunking, Converged Networks. If you want last century’s technologies go to the other guys.