Anonymous Call Rejection

Prevent a caller from reaching you when the caller has explicitly restricted his/her number.

Detailed Description:

This service enables a user to reject calls from anonymous parties who have explicitly restricted their identities. By activating the service, callers who have restricted their identities are informed that the user is not accepting calls from restricted callers. The user’s phone does not ring and the user does not see or hear any indication of the attempted call. This service does not apply to calls from within a group.

Anonymous Call Rejection enables users to instruct BroadWorks to reject incoming call attempts from callers not within the same group, who have blocked their identity (phone number and name) to the user, with a calling identity delivery blocking service.

When this service is active, the user receives no alerting indication for external calls from callers with their identities blocked. Instead, the caller is connected to an announcement stating that the user does not accept calls with the caller’s identity blocked.

Another common name for this service is Anonymous Caller Rejection but the Anonymous Call Rejection naming convention is used throughout the documentation and system for consistency.

Configuration

The user configures this service through the Telovaions web portal. The service can be activated (block anonymous calls) and deactivated (allow anonymous calls).

This service enables a user to reject calls from anonymous parties who have explicitly restricted their identities. By activating the service, callers who have restricted their identities are informed that the user is not accepting calls from restricted callers. The user’s phone does not ring and the user does not see or hear any indication of the attempted call. This service does not apply to calls from within a group.

The default state for Anonymous Rejection is “Off”.