Telovations Speech Assist is a cloud-based speech enabled speech solution that fundamentally changes the way your business communicates. Proven highly accurate, Speech Assist lets your customers reach your employees quickly and effortlessly without the frustration of traditional ‘dial by name’ lookup. Telovations Speech Assist delivers a superior caller experience leading to increased customer satisfaction and higher employee productivity.
With an increasing number of employees working from home or from their mobile devices, Speech Assist enables a "numberless enterprise," allowing employees to be increasingly mobile and still reachable all while maintaining personal phone number privacy. Even further, Speech Assist ensures continuous speech recognition improvement over time through its built-in enhanced smart recognition capabilities.
Speech Assist can be used to connect customers with employees, departments, hours of operation and even product information freeing key staff from repetitive low value tasks to focus on higher value functions.
Enhancements to Telovations Hosted Cloud-based Auto Attendant gained with Speech Assist:
Intelligent Speech Recognition