Downloads

• Telovations Overview Brochure

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Features & Applications

• Overview
• Remote office
• Fax to email
• Find me, follow me
• Branch office networking
• Unified messaging
• Conference calls and collaboration
• Disaster Redirect
• E-mail and broadband Internet
• Microsoft Integration Toolbar
• Auto-attendant options
• Hosted phone systems
• Hosted call center
• Receptionist console
• Messages on hold

 

Application Index

 

Microsoft Integration Toolbar

Make the Most of Outlook

You and your staff probably use Microsoft Outlook to manage e-mail, appointments and contacts. With Telovations, you can seamlessly integrate your telephone calls into the program you already have open. Stay on top of multiple assignments by scheduling calls from the task bar and then dialing the number with one click from the same screen.

• Make calls with one click from your Microsoft Integration Toolbar
• Schedule or make follow-up calls from the same screen

	Connect: This shows if you are logged into the Broad Works platform.
	Options: Where you enter login during initial set-up and configure general connection settings.
	Services: Configure call control features and Voice Messaging Options.
	Remote Office: Enable a remote location (home, hotel) to act as your work phone.
	Simultaneous Ringing: This allows you to set up a list of up to ten additional phone numbers that ring each time you receive a call.
	Call Forward Always: Turn on/off the ability to forward all incoming calls to a specified phone number.
	Call Forward No Answer: Turn on/off the ability to forward all incoming calls to a specified phone number if your phone isn't answered after a specified number of rings.
	Call Forward Busy: Turn on/off the ability to forward all incoming calls to a specified phone number if your phone is busy.
	Do Not Disturb: Turn on/off the ability to send calls directly to voice-mail busy greeting.
	Speed Dial 8/100: Click to view or call Speed Dial contacts.
	Call History: View missed, dialed and received calls.
	Personal Directory: Access your personal directory.
	Group Directory: Access the company-wide group directory.
	Answer: Answers an incoming call.
	Hold: Place an active call on hold.
	Voice Mail: Transfer an active call to voice mail, or dial your voice mail portal.
	Transfer: Transfer an active call to another party.
	Conference Call: Starts a conference call that can include 3 callers.
	End: Disconnect an active call.