TeloSurance
The Best Guarantee in the Business
At Telovations, we recognize that your telephone and Internet services are your lifeline to customers - and without reliable communications, you might as well just close your business.
That’s why we’ve created TeloSurance, the best guarantee in the industry. We’re committed to providing reliable, high-quality service that keeps your business connected.
Network Reliability: Our Real-Time Network™ delivers 99.999% reliability over an end-to-end Cisco Powered Network. If you experience a network outage, we'll credit your account for twice the time your service was down.
Response Time: Your telephones need to work 24/7, so we do too. Our well-trained technical staff is there when you need them, no matter when that might be.
Disaster Protection: Telovations’ Disaster Redirect service, included in every package we sell, activates within minutes so your incoming calls are immediately rerouted to voice mail. Enhanced Disaster Redirect service allows you to forward calls to working lines in other parts of the country. Your phone lines are open even if your offices are closed.
Billing Accuracy: It shouldn’t take a rocket scientist to understand your telephone bill, so our invoices clearly identify the services you receive and their associated fees. If your bill isn’t accurate, we’ll credit your account for twice the amount of the error.
Click here to see the full documentation on TeloSurance
